
2025.10.13

“FIX 2025 (Future Innovation tech eXpo)” is a technology event hosted by the City of Daegu, South Korea.
This year’s theme is “The Future is Here: All on AI,” bringing together cutting-edge technologies that transcend industry boundaries, including future mobility, robotics, ABB, and semiconductors.
AVITA’s partner company MEGAZONE is supporting the participation of Japanese startups that are expanding overseas or interested in doing so. AVITA was invited under this program and will be exhibiting at FIX 2025.
At AVITA’s booth, we will showcase the following solutions:
Avatar Customer Service – “AVACOM”
Ed-Tech Training Service – “AvaTraining”
Live demos will be available, allowing visitors to experience avatar-based customer service and AI-driven role-play training first-hand. If you are attending the event, please feel free to stop by our booth.
Exhibition Name: Future Innovation tech eXpo 2025
Dates & Time: Wednesday, October 22 – Saturday, October 25, 2025, 10:00–18:00
Venue: EXCO (Daegu Exhibition & Convention Center), Daegu, Korea
Booth No.: W2-509
Admission: Free with prior registration
Visitor registration (English):https://fixkorea.or.kr/eng/main.asp

AVACOM is an online customer service platform powered by AVITA’s avatar technology, generative AI, and other AI-driven capabilities.
The service supports multiple platforms and enhances customer engagement through AI-powered automation and remote (tele-operated) avatar customer service. AVACOM contributes to increasing online sales and conversions, improving inquiry-handling efficiency, reducing or eliminating on-site staffing needs at stores and reception desks, and addressing labor shortages.
Since its launch in 2022, AVACOM has already been introduced at hundreds of locations, helping organizations strengthen customer touchpoints, improve operational efficiency, and resolve staffing challenges.
The service has also enabled a new style of employment known as the “avatar worker,” in which individuals can work remotely through an avatar regardless of their physical location.

AvaTraining is a role-play training service that leverages high-quality avatars and generative AI to help users build practical communication and customer service skills.
No dialogue data or prewritten scenarios are required.
Users simply set the role and objectives of the training partner, and the system enables context-appropriate conversational simulations—anytime, anywhere, and as many times as needed.
After each session, AI analyzes not only the dialogue itself but also non-verbal cues such as facial expressions and vocal intonation, automatically generating evaluation feedback. This allows users to clearly understand their strengths and areas for improvement, accelerating practical skill development.
Furthermore, by utilizing performance data such as the number of practice sessions and evaluation scores, organizations can identify individual challenges, track skill progression, and optimize training plans. This minimizes inconsistencies caused by subjective coaching styles and enables the systematic sharing and accumulation of training know-how across teams.
AvaTraining also reduces the workload of managers and trainers who previously spent significant time conducting role-play manually, contributing to overall operational efficiency in training environments.
If you would like to request materials (free) or try a hands-on demo of AvaTraining (free), please feel free to contact us.
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