
2025.12.19

AVITA has been selected to exhibit at the JAPAN Pavilion at CES 2026, with the support of the Japan External Trade Organization (JETRO).
CES (Consumer Electronics Show) is one of the world’s largest and most influential technology exhibitions, held every January in Las Vegas. It serves as a global platform where leading corporations and innovative startups showcase the latest technology trends and concepts, attracting strong attention from media and industry professionals worldwide.
Cutting-edge innovations across a wide range of fields—including AI, mobility, health tech, IoT, digital health, and sustainability—are presented at this internationally renowned technology conference.
Event: CES 2026
Dates: January 6 (Tue) – January 9 (Fri), 2026 | 10:00 AM – 5:00 PM
Venue: Eureka Park, The Venetian Expo Las Vegas
Exhibition Area: JAPAN Pavilion
For more information: https://www.ces.tech/

AVACOM is an online customer service platform powered by AVITA’s avatar technology, generative AI, and other AI-driven capabilities.
The service supports multiple platforms and enhances customer engagement through AI-powered automation and remote (tele-operated) avatar customer service. AVACOM contributes to increasing online sales and conversions, improving inquiry-handling efficiency, reducing or eliminating on-site staffing needs at stores and reception desks, and addressing labor shortages.
Since its launch in 2022, AVACOM has already been introduced at hundreds of locations, helping organizations strengthen customer touchpoints, improve operational efficiency, and resolve staffing challenges.
The service has also enabled a new style of employment known as the “avatar worker,” in which individuals can work remotely through an avatar regardless of their physical location.

AvaTraining is a role-play training service that leverages high-quality avatars and generative AI to help users build practical communication and customer service skills.
No dialogue data or prewritten scenarios are required.
Users simply set the role and objectives of the training partner, and the system enables context-appropriate conversational simulations—anytime, anywhere, and as many times as needed.
After each session, AI analyzes not only the dialogue itself but also non-verbal cues such as facial expressions and vocal intonation, automatically generating evaluation feedback. This allows users to clearly understand their strengths and areas for improvement, accelerating practical skill development.
Furthermore, by utilizing performance data such as the number of practice sessions and evaluation scores, organizations can identify individual challenges, track skill progression, and optimize training plans. This minimizes inconsistencies caused by subjective coaching styles and enables the systematic sharing and accumulation of training know-how across teams.
AvaTraining also reduces the workload of managers and trainers who previously spent significant time conducting role-play manually, contributing to overall operational efficiency in training environments.
If you would like to request materials (free) or try a hands-on demo of AvaTraining (free), please feel free to contact us.
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